What comes with the SNOO rental?
Everything you will need including:
3 x SNOO swaddles in size small, medium and large
2 x SNOO fitted bassinet sheets - organic cotton
1 x SNOO mattress & fitted waterproof mattress protector
Login details for your SNOO
Detailed instructions on how to set up SNOO
My baby is 3 months old - am I too late to try?
While every baby is different, we have had amazing results with babies up to even 15 weeks old. It’s never too late to try!
I’m having trouble setting up the SNOO - what should I do?
You can get in touch with us via our contact details at any stage of your booking with absolutely any query you may have!
My baby is big for their age - will they outgrow the SNOO too quickly?
Fortunately no! The SNOO was designed to fit a 9 month old boy on the 95th percentile - even if their toes are touching the bottom this is completely fine.
Yes we do. Delivery is $70 including return pick up at the completion of your booking.
What if I would like to end my booking early? Is there a cancellation policy?
While we always hope that SNOO will bring positive changes to your babies sleep, we know that all babies are different and that one solution does not fit all! Our minimum 2 week rental period is unfortunately non refundable but you are able to cancel the remaining of your booking at anytime.
Is there a security bond? If yes, how much?
Yes, a $400 security hold is placed on your credit card upon booking. This will be returned at the end of your booking once the Snoo has been returned.
Can I extend my booking past the initial end date?
Yes! If you are happy with how your initial booking period has been going, we can process an extension for you to your new preferred date.
Do I need to clean the SNOO before I return it?
No! After the Snoo is returned, we will sanitise and disinfect with a thorough ultra hot steam clean before the SNOO heads to its next temporary home.
Where can I pick up from?
Pick up is available from Albany, North Shore